What happened?
The system experienced a period of slowdowns and/or unavailability
Who was affected?
Every user of Prorenata Journal was affected
Why did this happen?
The database was temporarily over capacity due to a combination of general load and specific queries. When the load subsided, the system became responsive again.
Actions to take
We are continuously monitoring the database performance and tuning specific queries. We will look into the specific causes for this database overload to look for remedies.